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A DPOD External Self-service Service Console is an instance of DPOD All-In-One installation that is deployed externally to a network, provides users with a Console UI only, and does not store any transactional data of its own. In lieu of storing data, this instance communicates with a DPOD Internal Console.

A typical use for the DPOD External Self-Service Console is to proxy the DPOD Console UI to a less secured network (e.g. a DMZ) without placing DPOD's internal data in that area.

Security note: In the current version of DPOD External Self-Service Console, the connection to theDPOD Internal Console is not protected using authentication mechanism. Consider this when planning your deployment and use additional security measures to protect network access to the internal console.

Installation Preparation

Network Requirements

1. Ensure you have an IP for the DPOD External Self-Service Console (including DNS, default GW, subnet mask and other network configuration).
2. Ensure you have an NTP server available and obtain the NTP server IP address.
3. Ensure the ports detailed below are opened during or after install:
   
   

Hardware Requirements

DPOD External Self-Service Console should have a Low load configuration architecture as detailed in Hardware and Software Requirements with the following exceptions:

...

After installing DPOD on the External Self-Service Console machine, follow the steps below:

1. Stop DPOD components 

2. Ensure all components are down

3. Disable all some DPOD services except Derby, UI and Reports:

   1. Edit (using vi) the file /etc/sysconfig/MonTier ,change the following line:

      Code Block
      SERVICES_FIRST_GROUP="MonTier-AppAdmin MonTier-Derby MonTier-es-raw-trans-Node-1"

      and remove all components except for MonTier-Derby:

      Code Block
      SERVICES_FIRST_GROUP="MonTier-AppAdmin MonTier-Derby"

      
      

   2. Comment out the following lines:

      Code Block
      SERVICES_SECOND_GROUP="MonTier-es-raw-trans-Node ..." SERVICES_THIRD_GROUP="MonTier-HK-ESRetention" ... SERVICES_FORTH_GROUP="MonTier-AggAgent- ..." SERVICES_FIFTH_GROUP="MonTier-BalancerAgent ..." SERVICES_SIXTH_GROUP="MonTier-WsmAgent-1 ..."

      Change the following line:

      Code Block
      SERVICES_SEVENTH_GROUP="MonTier-UI MonTier-Reports MonTier-HK-WsmKeepalive MonTier-HK-SyslogKeepalive"

      and remove all components except MonTier-UI and MonTier-Reports:
      

      Code Block
      SERVICES_SEVENTH_GROUP="MonTier-UI MonTier-Reports"

      
      

4. Change DPOD's Elasticsearch alias entry Store entries in /etc/hosts to direct to DPOD Internal Console IP address (1.1.1.1 in the example below):

   Code Block
   1.1.1.1 montier-es 1.1.1.1 montier-es-http

   
   

5. Start configuration database service

   Code Block
   start_services.sh -o derby ij

   
   

6. Update the SystemParameter SQL table:

   Code Block
   UPDATE SystemParameter SET value='false' WHERE name='agents.management.enabled'; UPDATE SystemParameter SET value='false' WHERE name = 'system.internal_self_service.is_internal'; UPDATE SystemParameter SET value='false' WHERE name = 'system.should_run_retention_on_startup';

   f

   update HATSRECURRINGTASK set isEnabled='false' where taskType not in ('DATABASE_CLEANUP', 'FILE_CLEANUP', 'INTERNAL_ALERTS_CHECK_DERBY', 'INTERNAL_ALERTS_CHECK_FS_FREESPACE');

   
   

7. If you wish to let the external self service users access the DevOps Services Portal, change the following system parameters in the external self service console
   (you can do that from Manage → Customize → System Parameters after the web console starts):
   1. Internal Self Service Address: Enter the address of the internal self service portal.
   2. Internal Self Service Webserver Port: (defaults to 443) The webserver port for the internal self service portal - change this value only if advised.
8. Update external server's encryption key:
   

   1. Copy the encryption key from internal server to the external server's temp folder - do not override servers encryption file:

      Code Block
      scp root@<internal server ip>:/app/keys/encryption.key /tmp/encryption.key

      
      

   2. Deploy the key using utility:

      Code Block
      /app/scripts/replace_encryption_key.sh --deploy /tmp/encryption.key

      
      

DPOD Internal Console Post Installation Tasks

Connect to the DPOD Internal Console server and alter the configuration to let it accept communication from the DPOD External Self-Service Console.

1. Stop DPOD components

2. Ensure all Ensure all components are down :

3. Change DPOD ElasticSearch alias entry Store entries in /etc/hosts to bind to the external IP address to DPOD Internal Console IP address instead of 127.0.0.1 (1.1.1.1 in the example below):

   Code Block
   1.1.1.1 montier-es 1.1.1.1 montier-es-http

   
   

4. Start DPOD components

5. Ensure all components are up and running

   Code Block

   app_status.sh #Output Example: MonTier-AppAdmin (pid 17836) is running... MonTier-Derby (pid 17940) is running... MonTier-es-raw-trans-Node-1 (pid 18125) is running... MonTier-es-raw-trans-Node-2 (pid 21122) is running... MonTier-es-raw-trans-Node-3 (pid 21103) is running... MonTier-es-raw-trans-Node-4 (pid 21120) is running... MonTier-SyslogAgent-1 (pid 27350) is running... MonTier-SyslogAgent-2 (pid 27286) is running... MonTier-SyslogAgent-3 (pid 27177) is running... MonTier-SyslogAgent-4 (pid 27075) is running... MonTier-WsmAgent-1 (pid 27002) is running... MonTier-WsmAgent-2 (pid 26921) is running... MonTier-WsmAgent-3 (pid 26881) is running... MonTier-WsmAgent-4 (pid 26773) is running... MonTier-HK-ESRetention (pid 24012) is running... MonTier-HK-WdpDeviceResources (pid 27590) is running... MonTier-HK-WdpServiceResources (pid 27447) is running... MonTier-HK-SyslogKeepalive (pid 1976) is running... MonTier-HK-WsmKeepalive (pid 1932) is running... MonTier-UI (pid 1635) is running... MonTier-Reports (pid 1830) is running... MonTier-AgentNode (pid 1736) is running...