DPOD Integration with API-C can be applied to only a single API Connect Domains per DataPower Device for Firmware lower than 7.6

This limitation is derived from a limitation of the monitored device.

Known workarounds: upgrade to firmware 7.6 or 7.5.2.8.

Changes to Gateway Objects

DPOD requires some configuration changes to at both device and domain levels. Theses changes include but are not limited to syslog targets.

At the service level - only the optional feature of Extended Transaction requires instrumentation .

To see the full list of changes please look at this table

No support for DHCP

DPOD does not support DHCP network configuration. Please refer to Change Appliance Network Address

Known workarounds:

None.

Operational maintenance plan limitations

DPOD release since v105 few operation maintenance service to assist day to day operational task such backups, configuration sync.

As this features has system wide influence and might affect the availability of the your Gateway and services we provided limitations on the usage of the features.

For backups - see limitations here.

For Configuration sync - see limitations here.

Operating System supported locale

The only supported operating system locale definition for DPOD is en_US.UTF-8 as described in the installation prerequisites.
Object names in non-English languages may be partially supported.

Known workarounds:

None.

Limited functionality is provided when DataPower has language different than English

Choosing language in DataPower will impact your syslog records . This will cause DPOD to provide limited analysis on records that are not in English.

Known workarounds:

Change language of your monitored device to English (en).

No Support for Tenant feature

Lately in Firmware 7.6 the tenant module was introduced only to physical appliance type 8436. Currently DPOD is not supporting this feature.

Known workarounds:

None. Resolution of this issue is part of the short term product Roadmap.

WS-M does not capture Multi Protocol Gateway services payloads for firmware pre 7.5.2 ?

This limitation is derived from a limitation of the monitored device.

Known workarounds: DPOD version 1.0.2 and IDG Firmware 7.5.2.1 (especially with iFix IT17479: JSON PAYLOAD NOT CAPTURED BY WSM AGENT ) should provide this functionality out of the box!

Transactions under the Default domain are not monitored

This limitation is derived from a limitation of the monitored device.

Log targets defined at the Default domain collect all logs from all domains, and currently there is way to apply a filter to the log targets in order to filter out logs from other application domains.

Known workarounds:

There is a workaround, but it only applies if the customer is willing to duplicate all network traffic, or alternatively run transactions only on the Default domain. Please contact support for more details.

Payload size does not include response size (only request size)

At present, monitored devices do not report the front end response payload size, nor do they report on the backend request and response.

Known workarounds:

None. Resolution of this issue is part of the product Roadmap.

Limitation on the number of domains that DPOD can monitor on a single IDG

When you define no custom log targets on the IDG, the IDG supports a maximum of 125 domains that DPOD can monitor when the IDG defines no custom log targets.
Before firmware 7.5.2.4 , the IDG supported 500 log targets. Because the default domain requires 3 log targets and each application domain requires 2 log targets, The IDG without custom log targets supports a maximum of 248 domains.

After firmware 7.5.2.4 this number were doubled.

When you enable DPOD monitoring, one new log target is added to the default domain and 2 new log targets to each application domain.

Before you can enable DPOD monitoring:

View the list of defined domain, to ensure that no more than 125 domains are already defined.
Run the show log-targets command in Diagnostics mode to determine the number of log targets that are defined.

Known workarounds:
Unless the following calculation results in a positive integer, do not enable DPOD monitoring until you move domains to another IDG.
Max Log targets per device - ((domains x 2) - 1) - number_log_targets

B2B support is limited

At present, the most important B2B features (e.g transaction aggregation) are supported. Configuration sampling and specific filtering in dashboards are part of the current version.

Known workarounds:

Upgrade to v1.0.3 - Configuration sampling is implemented.

Callable rule invocation appears as a separate transaction

At present, monitored devices do not report the front end response payload size nor do they report on the back-end request and response.

Known workarounds:

Upgrade to v1.0.4.0 - a fix was provided.

Error is not displayed in "Extended transactions"

The extended transaction is the only feature of DPOD that involves instrumentation of an XSLT transformation to the Web Service Proxy policy (request / response and error rules).

The instrumentation is integrated by the system only when initiated by the system administrator and not by default.

The behaviour when an error is raised by the service (WS-Proxy) depends on the applicable scenario:

No error rule in the service where the error is raised. Previous services are configured with "Process HTTP errors = on"

As there is no error rule, an extended transaction log record will not be generated for the error, and it will not be displayed on the "Extended Transactions" screen.
The extended transaction display will resemble the following (note: one record is missing)

No error rule in the service where the error is raised. Previous services do have error rule configured

As there is no error rule, an extended transaction log record will not be generated for the error, and it will not be displayed on the "Extended Transactions" screen.
However, as previous services do have an error rule, the "Extended Transactions" display will resemble the following:

Known workarounds:

None.

The Extended Transaction facility does not support API-Connect

You must NOT run it in API-C / API-M Domains

Note: In some cases, the Extended Transaction is not deployed on MPG services. This is due to the diversity of configuration in these services.

Customers are encouraged to open a PMR and provide the service configuration - so these cases can be addressed and resolved.

Known workarounds:

None.

Browser not supported