IBM DataPower Operations Dashboard (DPOD) uses the standard version format for Maintenance Delivery Vehicle (MDV). The product numbering is based on the IBM Version, Release, Modification and Fix Level structure within the V.R.M.F format. More information is available at https://www.ibm.com/support/pages/ibm-software-product-versioning-explained.
For each supported release:
Fix packs are released approximately once per quarter.
Only the latest 2 fix packs are supported.
Support for older fix packs (fix packs that are no longer supported) is limited to solving upgrade issues only, and for a duration of 6 months after a fix pack is no longer supported.
Interim fixes (iFixes) and security fixes (vulnerability remediation) will be provided for the latest fix pack only.
Support is provided under the following prerequisites:
The hardware and software requirements of DPOD are met, as documented in the product documentation.
The firmware versions of the DataPower Gateways monitored by DPOD are supported by IBM (more information is available at https://www.ibm.com/support/pages/ibm-datapower-gateways-firmware-support-lifecycle).
The versions of API Connect monitored by DPOD are supported by IBM (more information is available at https://www.ibm.com/support/pages/ibm-api-connect-support-lifecycle-policy).
The customer will need to provide a MustGather file for analysis of the support team (more information is available at https://montier.atlassian.net/wiki/spaces/DPOD011900/pages/15800010478/Generating+MustGather).
Security vulnerability issues should follow the procedure at https://montier.atlassian.net/wiki/spaces/DpodDocumentation/pages/15582560292/MustGather%3A+Security+Vulnerability+Issues.
DPOD customers can use the following table to track how long their version and release is supported. By using the information in this table, customers can effectively plan their investment without gaps in support. Customers are responsible for completing migration activities to currently supported levels before a release level reaches end-of-support.
Release | GA Date | End-of-Service Date | Comments |
|---|---|---|---|
1.0.x | May 2016 | Fix pack 1.0.19.x is supported until 1.0.21.0 is released. Fix pack 1.0.20.x is supported until 1.0.22.0 is released. | Latest available fix pack is v1.0.20.0. Supports DataPower Gateway firmware v10.5.x, v10.0.x and v2018.4.x and API Connect v10.0.x, v2018.4.x and v5.0.8.x. (1) |
(1) Some features only support specific versions. This will be mentioned in the release notes or in the DPOD documentation.