IBM DataPower Operations Dashboard v1.0.21.x

Admin Console is not Responding in 1.0.13.0-1.0.14.0

Owned by Amit Munwes
Oct 04, 2021
1 min read

Symptoms

  • The Admin Console is up and running for at least several weeks.

  • The Admin Console is not responding (/admin endpoint never finishes loading).

  • The log files under /logs/appadmin contain the following error message:

    java.lang.OutOfMemoryError: Java heap space

  • DPOD version is 1.0.13.0-1.0.14.0
    Note: DPOD 1.0.15.0 will fix this issue.

Cause

The Admin Console runs out of memory due to a memory leak in one of the libraries of the Java application server.

Resolution

As a temporary workaround, until DPOD 1.0.15.0 is available, you may issue the following commands:

sed -i '\#^jms/MonTierAMQResourceAdapter.KeepAliveTime=#d' /app/appadmin/MonTier-AppAdmin/conf/system.properties echo "" >> /app/appadmin/MonTier-AppAdmin/conf/system.properties echo "jms/MonTierAMQResourceAdapter.KeepAliveTime=600s" >> /app/appadmin/MonTier-AppAdmin/conf/system.properties service MonTier-AppAdmin restart


Once you upgrade to DPOD 1.0.15.0, you may use the following command to remove this workaround:

sed -i '\#^jms/MonTierAMQResourceAdapter.KeepAliveTime=#d' /app/appadmin/MonTier-AppAdmin/conf/system.properties service MonTier-AppAdmin restart



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