When you click a transaction’s id in the transactions widget, DPOD loads the full details of the transaction into the information window.
This view provides a plethora of information about the single transaction in the following widgets.
Transaction Widget
The widget at the top left of the information window displays the transaction’s time, status, device, domain, service, operation and Client IP.
This information is identical to the information displayed for the transaction in the Transactions table.
Transaction Analysis Widget
The widget atthe top right provides analysis of the transaction in three aspects:
Error analysis
(For transactions in Error status only).
These are network or SSL errors. Transactions that are erroneous as a result of the output policy are not reported here.
If the error is common, DPOD will provide a description of the error here. This is especially useful in situations where the raw logs are
hidden on account of security policies, and cannot be viewed by the user.
DPOD Administrators can also add error analysis descriptions.
Elapsed Time
A breakdown of the transaction’s elapsed time between network, monitored device and Service Provider.
This analysis lets you view latency data pertaining to the transaction, and potentially identify network congestion or issues.
This data is only available for successful transactions.
Detailed Latency Information
You may click the 
icon at the bottom. This will open panels with detailed latency information for both the request and response phases.
Memory
Memory consumption graphs for the request and response parts of the transaction, across the transaction lifetime and state changes.
Raw Messages / Payload Widget
This widget lists the raw messages that make up the single transaction viewed.
Tracking the raw messages for transactions in error may provide insights into the causes of failures.
Tracking the raw messages for successful transactions may provide insights into slow components or unnecessary steps.
The information is displayed in a table.
| Column | Description |
|---|---|
Category | The message’s category |
Severity | The message’s severity |
Time | The message’s timestamp |
Direction | The message’s direction. This may be:
|
Object Type | The object type associated with this message |
Object Name | The object name associated with this message |
Client IP | The Client IP this message originated from. This may be the actual client, or a load balancer. |
Message Code | The message’s code |
Message | The actual message logged. |
Payload
When WS-M recording is switched on, the Payload pane of the table will contain payload information for the messages displayed. The payload is shown for both the front end and the back end, for both the request and response phases.