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  • Supported Gateway firmware level is 2018.4.x.
    • Some functionalities are also available for lower firmware levels. For more details please see Release Notes.
  • Supported API Connect version is 2018.4.x (compatibility mode) or API GW Service or API Connect 5.0.8.x.
  • Gateway language must be set to English.

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  • Five load configuration architecture setups that exist for the Standard Edition are available in: 

    • Appliance Mode (ISO file) - DPOD_CentOS_<version>.iso (Can be download from PPA) - for example: DPOD_CentOS_1.0.810.50.iso 
    • Non-Appliance Mode (Compressed Executable file) - DPOD_RedHat_<version>.cef (Can be download from PPA) - for example: DPOD_CentOSRedHat_1.0.810.50.cef


The following table lists the typical usage characteristics for each setup edition, and the physical or virtual resources it requires.

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(3) Best query performance is achieved by using a reserved memory configuration. Server A server which expected to reach 70% of the TPS Limits recommended or more in the table above should set the memory reserved

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(5) To cater for 1500 TPS, customers are required to have 256GB memory, 24 Physical cores (each is Hyper-Threaded thus equivalent to a total of 48), Local storage with RAID0 across 4-8 SSD Disks (SAS 6GBs) - each supporting at least 80K Random Write IOPS 4KiB and write avg latency of less than 35 uSec. Two controllers will be required to be attached to each CPU. Please keep the ratio between RAM and Data storage size to be 1GB RAM : 16GB Data Disk (recommended) and no more than 1 GB RAM :32GB DISK (minimal).

(56) To cater for 2750 TPS, customers will be provided with specification specifications after a sizing process with L3.

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  • DPOD serves as a database and should therefore be should, therefore, be configured to use very fast disks. For this reason, DPOD installation requires 3 separate DISKS  for OS , Installation and Data.
  • Usage of slow disks is not recommended and will impact the amount of time between the creation of transaction logs and the availability of the data on DPOD's dashboards.
  • For Physical hardware installations that can utilize HW RAID services the following setup is recommendrecommended:
    • RAID5 - 40GB - for OS disk
    • RAID5 - 40GB - for App disk
    • RAID0 - Depends on volume - for Data disk. 

  • For each 1 TB of data 64 GB of RAM is recommended for responsive queries (dashboards and filters). Please keep the ratio between RAM and Data storage size to be 1GB RAM : 16GB Data Disk (recommended) and no more than 1 GB RAM :32GB DISK (minimal).

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  • CentOS 7.6/7.7 - x86-64 bit only on supported HW or Hypervisor as stated above
  • RHEL 7.6/7.7 - x86-64 bit only on supported HW or Hypervisor as stated above Hardware and Software Requirements Hypervisor SW. (7.3 is not Supported. 7.2 will be out of support in 2019H2 )
  • Server OS must be a fresh install without any other installed products .
  • In Non Appliance mode the OS support is not covered but recommendations will be provided.
  • Other 3rd party software products for backups, security and monitoring may be installed. However, due to diversity their impact is unknown.
  • During resolution of issues, DPOD support will ask the customer to disable these 3rd party tools, so that issues may be isolated and DPOD verified as their source. Support will not be provided if the 3rd party tools are not disabled.

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