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  • DPOD supports only the supported firmware -  7.2.0.20+, 7.5.0.12+ ,7.5.12+ ,7.5.2.12+, 7.6.0.7+, 7.7.1.1+, 2018.4.1.x
    • However some functionalities are available starting a specific firmware level. For more details please see release notes.
  • DPOD supports API Connect v2018.2.5+ (compatibility mode) or v5.0.7.2+
  • If any of the the monitored devices attached to DPOD is to be upgraded to firmware versions 7.6.0.0- 7.6.0.7 you MUST upgrade to DPOD 1.0.5.0+ before the firmware upgrade in order to be able to browse transactions from this device.
  • If any of the the monitored devices attached to DPOD is to be upgraded to firmware versions 7.6.0.8 OR  7.7.1+ you MUST upgrade to DPOD 1.0.8.0+ before the firmware upgrade in order to be able to browse transactions from this device.
  • DPOD supports only DataPower with language set to English.

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  • CentOS 7.5.0/ 7.4.0 / 7.2.0/7.6 - x86-64 bit only on supported HW or Hypervisor as stated above
  • RHEL 7.2.0 /7.4.0/7.5.0/7.6 - x86-64 bit only on supported HW or Hypervisor as stated above 249004574. (7.3 is not Supported. 7.2 will be out of support in 2019H2 )
  • Server OS must be a fresh install without any other installed products .
  • In Non Appliance mode the OS support is not covered but recommendations will be provided.
  • Other 3rd party software products for backups, security and monitoring may be installed. However, due to diversity their impact is unknown.
  • During resolution of issues, DPOD support will ask the customer to disable these 3rd party tools, so that issues may be isolated and DPOD verified as their source. Support will not be provided if the 3rd party tools are not disabled.

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