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The MustGather utility will collect needed information for problem determination.

You have 2 options to run the tool :

  • You can run Option 7 from CLI Main Admin Menu
     OR
  • You can run the MustGather using the command line :

 

Code Block
themeRDark
cd /app/scripts
must_gather.sh full

 

The command will generate compressed archive file containing information and log Use it when requested to do so by the support team.

The utility generates a compressed archive file in /tmp directory. For example: /tmp/all_created_tar_export_20162021-05-01_16-00-51.tgz 

Option 1: Use CLI Main Admin Menu

Use CLI Main Admin Menu and choose option 7.

Option 2: Use the Admin Console

Use MustGather utility via the Admin Console.