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DPOD integration with API-C can be applied to only a single API Connect domain per DataPower Gateway for firmware lower than 7.6

This limitation is derived from a limitation of the monitored device.

Known workarounds: Upgrade to firmware 7.6 / 7.5.2.8 or later.

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Changes to gateway objects

  • DPOD requires some configuration changes

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  • at both device and domain levels. These changes

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At the service level -  only the optional deprecated feature of the Extended Transaction requires instrumentation.

To see the full list of changes please look at this table.

No support for DHCP

  • DPOD does not support DHCP network configuration.

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Maintenance plan limitations

  • DPOD

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  • includes several operations maintenance

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  • plans to assist in the day to day operational

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  • tasks, such as backups, configuration sync, firmware upgrade, etc.

  • As these features have system wide influence and might affect the availability of the Gateway and services,

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DPOD Operating System supported locale

  • The only supported operating system locale definition for DPOD is en_US.UTF-8 as described in the installation prerequisites.

  • Object names in non-English languages may be partially supported

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Known workarounds

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Limited functionality is provided when DataPower has a language different

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than English

  • Choosing a language in DataPower will impact

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  • the content of the Syslog records sent to DPOD. This will cause DPOD to provide a limited analysis on records that are not in English.

  • Known workarounds:

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  •  Change the language of your monitored device to English (en).

Partial

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support for

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tenant feature

  • In

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  • DataPower firmware 7.6, the tenant module was introduced only to physical appliance type 8436.

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Known workarounds:

None. Resolution of this issue is part of the short-term product Roadmap.

WS-M does not capture Multi-Protocol Gateway services payloads for firmware pre 7.5.2

This limitation is derived from a limitation of the monitored device.

Known workarounds:  

DPOD version 1.0.2 and IDG Firmware 7.5.2.1 (especially  with iFix IT17479: JSON PAYLOAD NOT CAPTURED BY WSM AGENT)  should provide this functionality out of the box!

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  • Only capturing transactions on tenant devices is supported.

  • The following features are currently not supported for Tenant devices:

    • Device resource monitoring

    • Appliance Maintenance (Backup, Sync, Firmware Upgrade)

    • Extended Transaction

Transactions under the default domain are not monitored

  • This limitation is derived from a limitation of the monitored device.

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  • Log targets defined at the

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  • default domain collect all logs from all domains, and currently there is way to apply a filter to the log targets in order to filter out logs from other application domains.

  • Known workarounds:

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Duplicate Syslog messages appear in Raw Messages

DPOD uses several Syslog log targets in different locations and configurations. By design, it is collecting some error messages twice, and those messages appear in the Raw Messages page or in the Raw Messages tab of a single transaction. This duplication does not break any feature and is required for the correct behavior of DPOD.

Known workarounds: None.

Payload size does not include response size (only request size) 

At present, monitored devices do not report the front-end response payload size, nor do they report on the back-end request and response.

Known workarounds:

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DPOD integration with API-C can be applied to only a single API Connect domain per DataPower Gateway for firmware lower than 7.6

  • This limitation is derived from a limitation of the monitored device.

  • Known workarounds: Upgrade to firmware 7.6 / 7.5.2.8 or later.

WS-M does not capture multi-protocol Gateway services payloads for firmware lower than 7.5.2

  • This limitation is derived from a limitation of the monitored device.

  • Known workarounds:  Upgrade to firmware 7.5.2.1 or later.

Limitation on the number of domains that DPOD can monitor on a single

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When you define no custom log targets on the Gateway , the Gateway supports a maximum of 125 domains that DPOD can monitor when the Gateway defines no custom log targets.
Before firmware 7.5.2.4, the Gateway supported 500 log targets. Because the default domain requires 3 log targets and each application domain requires 2 log targets, The Gateway without custom log targets supports a maximum of 248 domains.

After firmware 7.5.2.4 this number were doubled.

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gateway

  • Since the DataPower gateway currently supports up to 1,000 log targets, DPOD can monitor a maximum of 333 domains per each gateway, if no other custom log targets are defined. See details and calculation below for more information.
    This limitation is per each DataPower gateway and has no effect on the number of gateways that can be connected to DPOD.

  • The total amount of log targets per each DataPower gateway cannot exceed 1,000 and consists of:

    • One required default log target per domain (created when the domain is created with the name default-log), which cannot be removed.

    • Additional custom log targets, created by the customer for non-DPOD use.

    • Log targets created by DPOD - DPOD will create one log target for the default domain, and 2 log targets for each monitored application domain.

  • Before you

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  • enable DPOD monitoring:

  1. View the list of defined domains, to ensure that no more than 125 domains are already defined.
  2. Run the show log-targets command in Diagnostics mode to determine the number of log targets that are defined.

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    • Count how many domains should be monitored by DPOD (except the default domain) - DOMAINS_COUNT

    • Count how many log targets already exist in the DataPower gateway - EXISTING_LOG_TARGETS_COUNT
      You can view the existing log targets in the DataPower gateway WebGUI under default domain → Log Target Status → Show All Domains

    • Make sure the following calculation is true:

      Code Block
      EXISTING_LOG_TARGETS_COUNT + (DOMAINS_COUNT x 2) + 1 < 1,000
  • Known workarounds: If the number of expected log targets exceeds the limit, do not enable DPOD monitoring. You may use the following methods to allow for DPOD monitoring:

    • Reduce the amount of monitored domains by setting up monitoring only for selected domains (see Configuring Monitored Gateways).

    • Delete unused domains or move domains to another gateway.

    • Delete unused custom log targets that were created for non-DPOD use.

B2B support is limited

  • At present, the most important B2B features (e.g. transaction aggregation) are supported. Configuration sampling and specific filtering in dashboards are part of the current version

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Known workarounds:

Upgrade to v1.0.3.0 - Configuration sampling is implemented.

Callable rule invocation appears as a separate transaction

At present, monitored devices do not report the front end response payload size nor do they report on the back-end request and response.

Known workarounds

Upgrade to v1.0.4.0 - a fix was provided.

Error is not displayed in "Extended transactions"

The extended transaction is the only feature of DPOD that involves instrumentation of an XSLT transformation to the Web Service Proxy policy (request / response and error rules).

The instrumentation is integrated by the system only when initiated by the system administrator and not by default.

The behavior when an error is raised by the service (WS-Proxy) depends on the applicable scenario:

No error rule in the service where the error is raised. Previous services are configured with "Process HTTP errors = on"

As there is no error rule, an extended transaction log record will not be generated for the error, and it will not be displayed on the "Extended Transactions" screen.
The extended transaction display will resemble the following (note: one record is missing)

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No error rule in the service where the error is raised. Previous services do have error rule configured

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Known workarounds

None.

The Extended Transaction facility does not support API-Connect

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Note: In some cases, the Extended Transaction is not deployed on MPG services. This is due to the diversity of configuration in these services. 

Customers are encouraged to open a PMR (Ticket) and provide the service configuration - so these cases can be addressed and resolved.

Known workarounds

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