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This limitation is derived from a limitation of the monitored device.

Known workarounds:

Upgrade to firmware 7.6 or 7.5.2.8.

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Changes to Gateway objects

  • DPOD requires some configuration changes

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  • at both device and domain levels.

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  • These changes include

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  • but are not limited to

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  • Syslog log targets.
  • At the service level - only the optional deprecated feature of

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  • the Extended Transaction requires instrumentation.
  • To see the full list of changes please

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No support for DHCP

Known workarounds:

None.

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Maintenance plan limitations

  • DPOD

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  • includes several operations maintenance plans to assist in the day to day operational tasks, such as backups, configuration

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  • sync, firmware upgrade, etc.

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  • As these features have system wide influence and might affect the availability

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  • of the Gateway and services

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DPOD Operating System supported locale

  • The only supported operating system locale definition for DPOD is en_US.UTF-8 as described in the installation prerequisites.
  • Object names in non-English languages may be partially supported

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Known workarounds:

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  • .

Limited functionality is provided

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when DataPower has language different than English

  • Choosing a language in

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  • DataPower will impact

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  • the content of Syslog records sent to DPOD. This will cause DPOD to provide limited analysis on records that are not in English.
  • Known workarounds

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  • Change language of your monitored device to English (en).

WS-M does not capture Multi Protocol Gateway services payloads for firmware pre 7.5.2

This limitation is derived from a limitation of the monitored device.

Known workarounds:  

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Partial Support for Tenant feature

  • In DataPower firmware 7.6, the tenant module was introduced only to physical appliance type 8436.
  • Currently DPOD does not support monitoring resources of the tenant feature. Only capturing transactions on tenants is supported.

Transactions under the default domain are not monitored

  • This limitation is derived from a limitation of the monitored device.

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  • Log targets defined at the default domain collect all logs from all domains, and currently there is

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  • way to apply a filter to the log targets in order to filter out logs from other application domains.
  • Known workarounds:

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  •  There is a workaround, but it only applies if the customer is willing to duplicate all network traffic, or alternatively run transactions only on the

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  • Default domain. Please contact support for more details.

Duplicate Syslog messages appear in Raw Messages

  • DPOD uses several Syslog log targets in different domains and configurations.
  • By design, it is collecting some error messages twice, and those messages appear twice in the Raw Messages page or in the Raw Messages tab of a single transaction.
  • This duplication is required for the correct behavior of DPOD.

DPOD integration with API-C can be applied to only a single API Connect domain per DataPower Gateway for firmware lower than 7.6

  • This limitation is derived from a limitation of the monitored device.
  • Known workarounds: Upgrade to firmware 7.6 / 7.5.2.8 or later.

WS-M does not capture multi-protocol Gateway services payloads for firmware lower than 7.5.2

  • This limitation is derived from a limitation of the monitored device.
  • Known workarounds:  Upgrade to firmware 7.5.2.1 or later.

Payload size does not include response size (only request size) 

  • At present, monitored devices do not report the front-end response payload size, nor do they report on the

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  • back-end request and response.

Known workarounds:

None. Resolution of this issue is part of the product Roadmap.

Limitation on the number of domains that DPOD can monitor on a single

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Gateway

  • When

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  • there are no custom log targets defined on the Gateway, the Gateway supports a maximum of 125 domains that DPOD can monitor.
  • Before firmware 7.5.2.4, the Gateway supported 500 log targets. Because the default domain requires 3 log targets and each application domain requires 2 log targets, The Gateway without custom log targets supports a maximum of

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  • 248 domains. After firmware 7.5.2.4

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  • this number were doubled.
  • When you enable DPOD monitoring, one new log target is added to the default domain and 2 new log targets to each application domain.
  • Before you can enable DPOD monitoring:
    • View the list of defined domains,

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    • to ensure that no more than 125 domains are already defined.
    • Run the show log-targets command in Diagnostics mode to determine the number of log targets that are defined.
  • Known workarounds:

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  •  Unless the following calculation results in a positive integer, do not enable DPOD monitoring until you move domains to another

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  • Gateway:
    Max Log targets per device  - ((domains x 2) - 1) - number_log_targets

B2B support is limited

  • At present,

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  • the most important B2B features (e.g. transaction aggregation) are supported.

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Known workarounds:

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  • Configuration sampling and specific filtering in dashboards are part of the current version.

Error is not displayed in "Deprecated Extended

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transactions"

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  • The deprecated Extended Transaction is the only feature of DPOD that involves instrumentation of an XSLT transformation to the Web Service Proxy policy (request / response and error rules).
  • The instrumentation is integrated by the system only when initiated by the system administrator and not by default.
  • The

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  • behavior when an error is raised by the service (WS-Proxy) depends on the applicable scenario:
    • No error rule in the service where the error is raised. Previous services are configured with "Process HTTP errors = on"
      • As there is no error rule,

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      • an extended transaction log record will not be generated for the error, and it will not be displayed on the "

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      • Extended

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      • Transactions" screen.

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      • The extended transaction display will resemble the following (note: one record is missing)
        Image Modified
    • No error rule in the service where the error is raised. Previous services do have error rule configured
      • As there is no error rule,

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      • an extended transaction log record will not be generated for the error, and it will not be displayed on the "

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      • Extended

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      • Transactions" screen.
      • However, as previous services do have an error rule, the "

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      • Extended

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      • Transactions" display will resemble the following: 
        Image Modified
  • Known workarounds:

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  •   None.

The

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Extended Transaction

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facility does not support API-Connect

  • You must NOT run the Deprecated Extended Transaction

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  • feature in API-C

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  • / API-M

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  • Domains.
  • Note: In some cases, the Deprecated Extended Transaction is not deployed on MPG services. This is due to the diversity of configuration in these services.
  • Customers are encouraged to open a PMR (Ticket) and provide the service configuration - so these cases can be addressed and resolved.
  • Known workarounds

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  • Similar functionality can be applied with the new non intrusive-extend transaction introduced in v1.0.8.0