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The Transaction Debug Log page gathers transactions information for problem determination. Use it when requested to do so by the support team.
By supplying the transactions syslog records, the support team can recreate the exact transaction data in the lab , to recreate and investigate issues concerning transaction analysis.
Filtering
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the Relevant Transactions Information
On DPOD's WebGUI Web Console, navigate to Manage → Internal Health Transactions → Tx Debug Log.
Use The screen the filters to narrow down the syslog records to the relevant information. The most common scenario is filtering is to find a specific transaction using the "transTrans. ID" filter. For example:
Saving
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the Log Records to a File
User Use "Copy and Paste" to save the data into text file.
to Clipboard" button, paste the information into a text file and save it.