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The only supported operating system locale definition for DPOD is en_US.UTF-8.

For appliance installation, this locale is configured automatically.

Non-Appliance installation should be configured to the supported locale using the following steps.

Identifying the current locale

login to the Non-Appliance server using SSH and run the following commandDue to SELinux behavior change in RHEL 8.x, a system that enforces SELinux policy might result in DPOD services failing to start.

The following log records (or similar) might be found in the system log /var/log/messages:

...

Code Block
languagebash
themeRDark
localectl status

The command output should be:

Code Block
languagebash
themeRDark
System Locale: LANG=en_US.UTF-8
       VC Keymap: us
      X11 Layout: us

Setting correct locale

If the Non-Appliance server is configured with a different locale - configure the supported locale:

Set the new locale using the following command:

Code Block
languagebash
themeRDark
localectl set-locale LANG=en_US.UTF-8

Use the same steps as before to identify the current locale:

Code Block
languagebash
themeRDark
localectl status
System Locale: LANG=en_US.UTF-8
       VC Keymap: us
      X11 Layout: us
17:53:19 server1 MonTier[3159]: Starting MonTier in background: /etc/rc.d/init.d/MonTier: line 539: /app/MonTier_start.pid: Permission denied
17:53:19 server1 systemd[1]: Started LSB: This service manages MonTier products on the system.
17:53:19 server1 MonTier[3159]: /etc/rc.d/init.d/MonTier: line 109: /logs/montier_server/montier.init.log: Permission denied
17:53:19 server1 MonTier[3159]: /etc/rc.d/init.d/MonTier: line 110: /logs/montier_server/montier.init.log: Permission denied
17:53:19 server1 MonTier[3159]: /etc/rc.d/init.d/MonTier: line 134: /logs/montier_server/montier.init.log: Permission denied
17:53:19 server1 MonTier[3159]: /etc/rc.d/init.d/MonTier: line 140: /logs/montier_server/montier.init.log: Permission denied
17:53:19 server1 MonTier[3159]: /etc/rc.d/init.d/MonTier_functions: line 270: /bin/su: Permission denied
17:53:19 server1 MonTier[3159]: /etc/rc.d/init.d/MonTier: line 140: /logs/montier_server/montier.init.log: Permission denied
17:53:19 server1 MonTier[3159]: /etc/rc.d/init.d/MonTier_functions: line 270: /bin/su: Permission denied
17:53:19 server1 MonTier[3159]: /etc/rc.d/init.d/MonTier: line 140: /logs/montier_server/montier.init.log: Permission denied
17:53:19 server1 MonTier[3159]: /etc/rc.d/init.d/MonTier_functions: line 270: /bin/su: Permission denied

Consult your RHEL system administrator regarding needed changes in SELinux configuration.

Example of the SELinux behavior change could be found in the following Red Hat tech note.