The following steps are required before adding a monitored device to DPOD.
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The user account needs to be
Privileged.
DPOD requires a privileged user since it is making some configuration changes to the DataPower gateway for monitoring (documented in https://montier.atlassian.net/wiki/spaces/DPOD011400/pages/6497600380/Gateway+Changes+Performed+by+DPOD)) and also performing management tasks such as secure backups, synchronizing domains, upgrading firmware, stopping/starting/updating services, etc.It is highly recommended to create a dedicated user for DPOD in the gateway for the following reasons:
It decouples DPOD user from other activities on the gateway. If a user is shared between several systems/components and gets locked/suspended because of another system/component, it will affect DPOD as well.
It allows better auditing with the ability to identify all actions made by DPOD on the gateway.
The user account needs to be defined as a local account in the gateway (not an LDAP account), otherwise DPOD will not be able to access the gateway in case of an LDAP issue (for sampling, fetching information, changing configuration, etc.).
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Make sure the user account is valid by actually logging in to the DataPower's Web GUI with that user account. If the user cannot login (for example, when password expires) - DPOD will not be able to communicate with the gateway successfully. |
Configure Network Time Protocol (NTP)
Ensure each of your monitored devices is configured to use NTP.
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