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The information in this page can be used to help troubleshoot LDAP issues.

Debugging

Enabling UI Service LDAP Trace

To enable trace logging edit the UI service log4j configuration file : /app/ui/MonTier-UI/lib/log4j2.xml

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The output log file will be created in the UI service log directory : /logs/ui with the name ldapLog.log

Common Issues

Referrals

You might get the following error message:

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The issue may be resolved by changing the referrals parameter (both inside the server.xml file and system parameters) to "ignore" and connecting to the greater AD "forest", which acts like a regular LDAP server on port 3268 (or 3269 for LDAPS).

LDAP authentication error codes

See the following link: http://www-01.ibm.com/support/docview.wss?uid=swg21290631

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