The information in this page can be used to help troubleshoot LDAP issues.
Working Directly with a Specific LDAP Server
It is common to access LDAP via a VIP (Virtual IP), a dynamic DNS record (which returns a different LDAP server every time) or a load balancer. Such a setup can cause indeterminate behavior if one of the LDAP server is malfunctioning, and debugging is much harder.
Working directly against a specific LDAP server helps a lot in troubleshooting and is the first recommended step to figure out whether the issue is with one of the LDAP servers or within the LDAP configuration of DPOD.
Debugging
To enable debug logging, which includes the LDAP realm, edit the service log4j2 configuration file at /app/ui/MonTier-UI/lib/log4j2.xml or /app/appadmin/MonTier-AppAdmin/lib/log4j2.xml.
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