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When you click a transaction’s id in the transactions widget, DPOD loads the full details of the transaction into the information window.

This view provides a plethora of information about the single transaction in the following widgets.

Transaction Widget

The widget at the top left of the information window displays the transaction’s time, status, device, domain, service, operation and Client IP.

This information is identical to the information displayed for the transaction in the DataPower Transactions table.

Previous/Next buttons

If you navigate to this page from a transactions list that contains more than one transaction, previous/next buttons will appear to to quickly move to the next or previous transaction on that list.

The size of next/previous transactions results can be defined in the System Parameters list.

Transaction Analysis Widget

The widget at the top right provides analysis of the transaction in four aspects:

Error analysis

(For transactions in Error status only). 

The errors displayed are either network or SSL errors. Transactions that are erroneous as a result of the output policy are not reported here.

If the error is common, DPOD provides a description alongside the error. This is especially useful in situations where the logs are
hidden on account of security policies, and cannot be viewed by the user.
 

DPOD Administrators can also add error analysis descriptions.

Probe Enabled Indicator

If a DataPower probe was enabled during the run of this transaction, an indication will appear ("A probe was enabled for this transaction")

Service Configuration Changes Indicator

If service configuration changes occurred over the last 4 hours/day/week/month, an indication will appear with the number of configuration changes.

Click to drill down into the Service Configuration Changes page. From there, you can view the service configuration changes audit information.

Elapsed

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Time 

A breakdown of the transaction’s elapsed time between network, monitored device and Service Provider.
This analysis lets you view latency data pertaining to the transaction, and potentially identify network congestion or issues.

This data is only available for successful transactions.

Payload Size

Displays the request and response size.
This data is only available since available since IDG firmware 7.6.0.8 and 7.7.1.2 for transactions of traditional IDG services.

Memory

Memory consumption graphs for the request and response parts of the transaction, across the transaction lifetime and state changes.

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The memory graph displays the differences in memory usage values in KB.

Logs Tab

This widget lists the log messages that make up the single transaction viewed (up to 2000 messages). 

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The information is displayed in a table.

Column

Description

Category

The message’s category

Severity

The message’s severity

Time

The message’s timestamp

Direction

The message’s direction. This may be:

  • Request

  • Response

  • Error (if message is an error)

  • Empty (if it is a system message)

Object Type

The object type associated with this message

Object Name

The object name associated with this message

Client IP

The Client IP this message originated from. This may be the actual client, or a load balancer.

Message Code

The message’s code

Message

The actual message logged.

Correlated Transactions Tab

The Correlated Transactions Tab (Appears only if the user has appropriate permissions), shows all the transactions with the same Global Transaction ID, both Gateway transactions and API-C transactions are shown.
The transactions are sorted by their start time, where the first transaction that run appears on top..Image Removed

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The Trans. ID column displays the transaction ID of the correlated transaction, or "Current" for the current transaction in view. Click the Transaction ID to navigate to the Single Transaction Page of that transaction.
The link will appear only if the user has appropriate permissions to view that particular transaction.

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Clicking on the Log Errors links (appears only if the transaction did have any errors, and only if the user has appropriate permissions) will open a window with the all the transactions' error messages, note that the existence of error messages doesn't necessarily mean that the transaction failed. Image Removed

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Side Calls Tab

The side calls tab shows calls made by the DataPower to external resources during the transaction, such as SQL calls, LDAP, HTTP requests, SOAP requests, FTP calls, MQ calls, etc.Image Removed

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Column

Description

Type

The call type - such as SQL, LDAP, etc.

Direction

request or response

Time

When the call was made

Elapsed (ms.)

Elapsed time of the call in milliseconds

Status

Whether the call was successful or not

Details

Additional details about the call, such as the SQL statement, HTTP request URL, etc

Payload Tab

When payload is captured for this transaction, the Payload pane of the table will contain payload information for the messages displayed.
The payload is shown for both the front end and the back end (when applicable), for both the request and response.

A link to to Payload Capture will  will appear if payload does not exist.

Extended Latency Tab

Detailed latency information for both the request and response phases.