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DPOD version 1.0.5.0 introduced a new screen for gathering transactions information to assist the support procedure.

By supplying the transactions syslog records, the support team can recreate the exact transaction data in the lab , to recreate and investigate issues concerning transaction analysis.

Filtering

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the Relevant Transactions Information

On DPOD's WebGUI Web GUI navigate to Manage → Internal Health → Tx Debug Log.

Use The screen the filters to narrow down the syslog records to the relevant information.

The most common scenario is  filtering is to find a specific transaction using the "transTrans. ID" filter.

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Saving

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the Log Records

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to a File

Use the browser's regular copy and paste capabilities to copy the records and save them into a text file.Image Removed