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  • Supported Gateway firmware level is 2018.4.
    • Some functionalities are also available for lower firmware levels. For more details please see Release Notes.
  • Supported API Connect version is 2018.4 (compatibility mode) or API GW Service or API Connect 5.0.8.X.
  • Gateway language must be set to English.

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A customer wants to attach a pool of appliances to DPOD. This pool generates a peak of circa 10,000 TPS ( in on average about 35 Syslog records per transaction).

This customer will need to have 7 servers with 2 sockets and 2 Intel-based CPUs - each with 12 physical cores of 2.6 Ghz GHz (non-turbo) and with hyper-threaded Support.  Each server requires 256GB of memory, and storage specification as described below(5).

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(5) To cater for 1500 TPS, customers are required to have 256GB memory, 24 Physical cores (each is Hyper-Threaded thus equivalent to a total of 48), Local storage with RAID0 across 4-8 SSD Disks (SAS 6GBs) - each supporting at least 80K Random Write IOPS 4KiB and write avg latency of less than 35 uSec. Two controllers will be required to be attached to each CPU. Please keep the ratio between RAM and Data storage size to be 1GB RAM: 16GB Data Disk (recommended) and no more than 1 GB RAM:32GB DISK (minimal).

(5) To cater for to 2750 TPS, customers will be provided with specification specifications after a sizing process with L3.

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  • DPOD serves as a database and should therefore be should, therefore, be configured to use very fast disks. For this reason, DPOD installation requires 3 separate DISKS  for OS, Installation and Installation, and Data.
  • Usage of slow disks is not recommended and will impact the amount of time between the creation of transaction logs and the availability of the data on DPOD's dashboards.
  • For Physical hardware installations that can utilize HW RAID services the following setup is recommendrecommended:
    • RAID5 - 40GB - for OS disk
    • RAID5 - 40GB - for App disk
    • RAID0 - Depends on volume - for Data disk. 

  • For each 1 TB of data 64 GB of RAM is recommended for responsive queries (dashboards and filters). Please keep the ratio between RAM and Data storage size to be 1GB RAM: 16GB Data Disk (recommended) and no more than 1 GB RAM:32GB DISK (minimal).

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DPOD requires at least one network interface for accessing DPOD's User Interface and communications with Gateway's Management Interface.

Operating System Requirements - Only applicable to Non-Appliance mode

  • CentOS 7.6/7.7 - x86-64 bit only on supported HW or Hypervisor as stated above
  • RHEL 7.6/7.7 - x86-64 bit only on supported HW or Hypervisor as stated above 1253868448. (7.3 is not Supported. 7.2 will be out of support in 2019H2 )
  • Server OS must be a fresh install without any other installed products.
  • In Non-Appliance mode the OS support is not covered but recommendations will be provided.
  • Other 3rd party software products for backups, security, and monitoring may be installed. However, due to diversity their impact is unknown.
  • During the resolution of issues, DPOD support will ask the customer to disable these 3rd party tools, so that issues may be isolated and DPOD verified as to their source. Support will not be provided if the 3rd party tools are not disabled.

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DPOD's web user interface requires the following for administration and end-users:

  • The Web Console requires a minimum screen resolution of 1280 X 720.
  • Supported user web browsers are Firefox - latest 2 versions , Internet Explorer 11+ (not Edge) , Chrome - latest 2 versions , Safari -  latest 2 versions

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